Privacy Policy

1. Information We Collect

To operate a licensed lottery service and comply with Canadian gaming regulations, we must collect specific types of information from you. This includes:

A. Personal Identity Information (PII)

• Registration Details: Full legal name, residential address, date of birth, email address, and phone number.
• Verification Documents: Digital copies of government-issued ID (e.g., Driver's License, Passport) required to verify identity and age.

B. Financial Information

When you purchase tickets or withdraw winnings, we collect transaction logs. Note that we do not store your full credit card numbers on our servers. All payments are processed through PCI-DSS compliant secure payment gateways.

C. Technical & Location Data

Under our license, we are required to verify that you are physically located within an eligible Canadian jurisdiction at the time of purchase. We collect:

• IP Address and geolocation data.
• Device type, browser version, and operating system.
• Login history and activity logs (e.g., timestamps of ticket purchases).

2. How We Use Your Data

We use your information strictly for the purposes of providing our service, ensuring legal compliance, and improving user experience:

1. Service Delivery: To process ticket orders, calculate odds, manage your account balance, and facilitate prize payouts.
2. Age & Identity Verification: To confirm you are 19 years of age or older and not a politically exposed person (PEP), as required by anti-money laundering (AML) laws.
3. Geo-Compliance: To ensure all real-money gaming activities occur within authorized provincial borders.
4. Communication: To send transaction receipts, draw results, jackpot alerts, and important policy updates.
5. Responsible Gaming: To monitor for signs of problem gambling and enforce self-exclusion limits if requested.

3. Sharing & Disclosure

We do not sell your personal information to third-party advertisers. However, we may share data with specific entities as required by law or operation:

Regulatory Authorities: We are legally obligated to report suspicious transactions to FINTRAC and provide audit data to provincial gaming authorities upon request.

4. Cookies & Tracking Technologies

NorthPrizeWatch uses cookies to maintain your session securely and analyze site performance.

• Essential Cookies: Mandatory for login, maintaining the shopping cart, and security features.
• Functional Cookies: Remember your preferences (e.g., language, favorite numbers).
• Analytics Cookies: Help us understand how users navigate the site to improve our layout (aggregated, anonymized data).

You can manage your cookie preferences through your browser settings or our Cookie Consent Manager.

5. Data Security & Retention

We employ industry-standard security measures, including 256-bit SSL encryption for all data in transit and AES encryption for data at rest. Access to personal databases is restricted to authorized personnel only.

Retention Period: We retain your personal data for as long as your account is active. If you close your account, we are legally required to retain transaction and identity records for a minimum of 5-7 years to comply with Canadian tax and AML laws. After this period, data is securely deleted or anonymized.

6. Strict Age Limitation (19+)

PROTECTION OF MINORS

NorthPrizeWatch is strictly for users aged 19 and over. We do not knowingly collect data from minors.

If our automated verification systems or manual reviews identify a user as under 19, the account will be immediately suspended, all active tickets voided, and funds returned (minus administration fees). We reserve the right to report such attempts to relevant authorities.

7. Your Rights

Under Canadian privacy laws (PIPEDA) and applicable provincial legislation, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request updates to incorrect or incomplete information.
• Withdraw Consent: You may withdraw consent for marketing communications at any time via the "Unsubscribe" link in emails.
• Complaint: File a complaint with our Privacy Officer or the Office of the Privacy Commissioner of Canada.